About SHIP

Welcome to Specialist Homelessness Information Platform (SHIP), the client management system to support agencies in reporting for the new Specialist Homelessness Services (SHS) collection.

The SHS collection is an important national source of information on services that support homeless people. It paints a clearer picture of homelessness across Australia, which contributes to a better future for those affected.

Access

Access to SHIP is provided solely to authorised users.

By logging on to this application you accept the SHIP Conditions of Use and you affirm that you understand that penalties may apply for misuse of SHIP and the information it contains.

All access to the system is logged and monitored.

Need help using SHIP?

The helpline is available on 1800 627 191 (option 1) or homelessness@aihw.gov.au.

Support is also available via the Online Help website that has a Frequently Asked Questions page and a contact us page where you can contact the support team.

For help loading extracts or resolving critical errors, please refer to information on the AIHW website SHSC Training Resources or ring the Hotline on 1800 627 191 (Option 2).

For more details visit Specialist Homelessness Services collection